SMS triumphs over instant messaging applications, thanks to its independence and security, since the information that is shared through text messages is not shared with anyone else. Today we will continue talking about why SMS exceeds instant messaging applications when we talk about chatbots.
SMS cost – 2 way sms chat:
Currently, most mobile operators that provide their services in Spain offer their customers monthly rates with a number of free text messages, or even with unlimited and free SMS. The reason is that the appearance of instant messaging applications plays a large part in the communication between people.
However, there are still users who either reject these rates because they do not match their consumption habits, or they do not have a monthly contract, but continue to use a prepaid service for their mobile phones. Although, the users of prepaid cards decrease month by month, the figure being placed last October in almost 13 million, according to the monthly report of the National Commission of Markets and Competition (CNMC). These numbers contrast with customers of mobile contract lines, which in Spain already exceed 38 million. This shows that most users already enjoy the aforementioned rates with free SMS. But for those users who do not yet have these rates, the cost of a text message is at an average of 10 cents.
Why then choose 2 way sms chat?
Although for some users the SMS may have a small cost, we continue to defend its use with respect to instant messaging for the hosting of a bot chat service. The security and independence that places SMS over instant messaging applications, as we have already explained, adds the ease with which a user can engage in conversation, in an open and universal with a conversational bot. Without having to have any application or program installed on your mobile phone, and sending only an SMS to a mobile number, the user can interact with a bot chat and get the precise information that they are looking for at the moment.
Therefore, and in the case that the user text messages are a few cents, this small expense is justified in exchange for the benefits of communication via SMS.
Do you need to send SMS to any part of the world?
Do you need 2-way communication using shortcodes or long numbers in several countries?
Do you need a customized solution? The best way is to look for a 2 way sms chat that we present!
What is a 2 way sms chat?
The 2 way sms chat service is a text-to-cell message service that allows two-way communication with the user, that is:
- The users write to a number (of 5 or 10 digits) to send their message, and the company providing the service answers (with a mobile originated message – MO) or
- The company sends an outgoing SMS message (mobile terminated – MT) and if the user responds, the company receives that response.
It is ideal to interact with cell phone users, immediately and easily. Very used in marketing, collections, customer service and entertainment.
With UltraSMSScript you can reach a large number of users and select the most appropriate ones using accounts. This process generates prospects for sales or “leads” of high quality. With a 2 way sms chat increase your Sales, Collection of Portfolio, Acquisition, and Retention of Users. In addition to interacting via text, the two-way message can be used to perform additional actions such as triggering a call to the call center, sending an email, charging a cell phone balance, activating actions such as opening doors, turning on lights and many more.
UltraSMSScript allows you to contact thousands of users instantly by sending bulk SMS. Upload contacts, select a single message or personalized messages, create 1 or 2 two-way SMS campaigns, administer opt-ins and opt-outs, create automatic responses, manage keywords, include Landing Pages, review and analyze the results that are available to send SMS to anywhere in the world.
Because of we?
With UltraSMSScript you can communicate with your users, prospects or customers in an efficient and economical way. Our Voice and SMS tools allow you to massively market and sell your services, conduct surveys, generate leads, receive donations, recover your wallet and many other services. All this without license, installation or maintenance fees.
Our solutions can…
Reduce your acquisition costs.
Increase user retention
Improve communication with your users.
Capture information to improve your sales and marketing strategies.
Reduce labor costs through automation…
Through the 2 way sms chat we pay attention to the frequency and the time of sending.
Nobody wants to be bothered with a message from some company early in the morning or late at night (not to mention if it’s close to midnight or around 3 in the morning). Be sure to send messages during your clients’ business hours by reference to their time zones. In addition, it is also good to limit the number of messages sent with offers to 4 or 5 monthly messages, this to avoid that customers feel harassed and to maintain the relevance of the messages. With the prevalence of the use of instant messaging in today’s communications, brands must deliver an optimal experience to customers and send marketing offers that are attractive and effective. Learn more about our multichannel software solutions to make use of an optimized SMS system. This allows you to send and receive messages directly from your platforms increasing the efficiency of your operations.
Improve communication with your user
98% of SMS are read in the next 90 seconds after a reception. This makes it an ideal way to send notifications, appointment confirmations, unique verification codes (OTP), promotions, surveys and much more. Activities that people prefer to do using SMS: Receive information about the status of an order, verify or reregister appointments, make reservations, and increase the productivity of your marketing campaigns. So the verdict is that when you use the 2 way sms chat you and your clientele will be in benefit. This is what we are looking for!